Privacy Policy

Information you provide to us

We collect information you provide directly to us when you register for an account, participate in our beta program, fill out a form, or otherwise communicate with us. The types of information we may collect include your name, email address, company name, job title, and any other information you choose to provide.

Information we collect automatically

When you access or use our Service, we may automatically collect certain information about you, including:

• Log Information: We collect log information about your use of the Service, including the type of browser you use, access times, pages viewed, and your IP address.
• Device Information: We collect information about the device you use to access our Service, including information about the device's software and hardware, unique device identifiers, and mobile network information.
• Usage Information: We collect information about your use of our Service, such as the features you use and the actions you take.

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service;
• Process and complete transactions, and send you related information;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions, and requests, and provide customer service;
• Communicate with you about products, services, offers, promotions, and events, and provide other news or information about AltitudeLabs;
• Monitor and analyze trends, usage, and activities in connection with our Service;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of AltitudeLabs and others;
• Personalize and improve the Service and provide content or features that match user profiles or interests;
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
• Link or combine with information we get from others to help understand your needs and provide you with better service.

We may share personal information about you as follows:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of AltitudeLabs or others;
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
• Between and among AltitudeLabs and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and
• With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Account Information

You may update, correct, or delete information about you at any time by logging into your online account or emailing us at privacy@altitudelabs.com. If you wish to delete or deactivate your account, please email us, but note that we may retain certain information as required by law or for legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

Promotional Communications

You may opt out of receiving promotional emails from AltitudeLabs by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

AltitudeLabs takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information of a child under 16, we will take steps to delete such information from our files as soon as possible.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our information practices and the ways you can help protect your privacy.

If you have any questions about this Privacy Policy, please contact us at privacy@altitudelabs.com.